Refund Policy

Eligibility for Refund: Refunds are applicable for cancellations made within the specified time frame of 48 hours/days prior to the check-in date. Please refer to the cancellation policy for detailed conditions.
Processing Time: Approved refunds will be processed within 6-7 business days after the request has been reviewed and approved. The refund will be credited to the original payment method.
Non-Refundable Bookings: Certain promotional or discounted rates may be non-refundable. These bookings are clearly indicated at the time of reservation, and no refunds will be issued for cancellations or no-shows.
Partial Refunds: For partial cancellations or early check-outs, refunds may be issued based on the hotel’s discretion and availability of eligible rates.
Payment Gateway Fees: Any fees incurred through third-party payment gateways during booking may be non-refundable and will be deducted from the total refund amount.
Force Majeure: In case of unforeseen events (such as natural disasters or government restrictions) leading to cancellations, refund eligibility will be determined by the hotel’s policies in accordance with the situation.
Contact Information: For refund requests or inquiries, please contact our customer service team at [contact details].